We take your privacy and personal information protection very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse products, create orders, or contact us.

  1. Information We Collect

When you use our website or purchase our products, we may collect the following information:

Name
Contact address
Email address
Phone number
Billing and delivery information
Order history and purchase information
Customer service related communication records
Website access data, such as browsing history, device information, and cookie data

We will not collect personal information beyond what is necessary to provide our services.

  1. How We Use Your Information

The information we collect may be used for:

Processing and fulfilling your orders
Arranging product delivery
Sending order confirmations, logistics updates, and service notifications
Responding to your inquiries and providing customer support
Improving website functionality, product experience, and service quality
Preventing fraud, unauthorized transactions, or security risks
Complying with applicable laws and regulations

We will not sell your personal information to third parties.

  1. Payment Information

To ensure transaction security, we may process payment information through third-party payment services.

We do not directly store your complete bank card information. Payment-related data will be processed in accordance with the security standards of the payment service provider.

  1. Cookie Technology

Our website may use cookies and similar technologies to help the website function properly and improve your browsing experience.

Cookies may be used to:

Remember your shopping preferences

Analyze website visits

Optimize website performance

Provide services that better meet your needs

You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.

  1. Information Sharing

In providing services, we may share necessary information with the following types of third parties:

Payment service providers

Logistics and delivery partners

Website technology service providers

Data analytics service providers

All third parties may only process your information to the extent necessary to provide the service and must comply with relevant privacy protection requirements.

  1. Data Security

We take reasonable technical and administrative measures to protect your personal information and prevent unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, the internet transmission method cannot guarantee absolute security.

  1. Data Retention Period

We will retain your personal information in accordance with legal requirements, business needs, and the time required to provide the services.

When your information is no longer needed for the relevant purpose, we will securely delete or anonymize it in accordance with applicable laws.

  1. Your Data Protection Rights

Under the UK GDPR, you may have the following rights:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your personal information

Restrict or object to certain data processing activities

Request data portability

Withdraw your previously given consent

To exercise these rights, please contact us through the following methods.

  1. Children’s Privacy

Our website does not provide services to children under the age of 18, nor do we knowingly collect children’s personal information.

  1. Privacy Policy Updates

We may update this Privacy Policy based on business changes or legal requirements. The updated version will be published on the website, indicating the latest update time.